E-Commerce Marketplace Coordinator - Tmall

About the Job

Games Workshop is looking for an analytical and detail-focused E-Commerce Marketplace Coordinator to join our Global Web Sales team in Nottingham on a 12-month fixed-term contract. This exciting role will monitor performance data, support sales growth across our Tmall flagship store and help both new and existing hobbyists discover and purchase Warhammer products in China.

Collaborating closely with the local Tmall Partner, you'll be responsible for providing accurate and up-to-date product imagery, product descriptions, pricing, promotions and inventory levels to deliver an unparalleled online shopping experience for our customers. Being proficient in Mandarin and English, we'll look to you to review and approve product translations and ensure they meet our brand guidelines. Your organised and thorough approach will help maintain compliance with Tmall policies and legal requirements, whilst staying true to Games Workshop's distinctive IP, style and tone.

You'll work closely with logistics, merchandising and wider Customer Engagement team to ensure we are meeting all stock, service and marketing traffic KPI's. Your analytical and commercial mindset will be key, as you'll track and report on the Warhammer Flagship Stores' performance and confidently deliver feedback to the Online Sales Manager and Head of China.

We're looking for someone who is proactive, eager to learn, and can maintain a uniform approach to tasks to ensure that we continue to provide a reliable and exceptional service to our customers. Experience with market place operations or selling on Tmall via a Tmall partner would be beneficial, but full training will be provided.

If you are interested in learning about digital retail operations, have an in-depth knowledge of Warhammer and are passionate about seeing Warhammer grow in China, then apply below!

Working at Games Workshop

At Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work. Because of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is even more important than your skills and experience.

The Warhammer World site is based just outside of Nottingham city centre and benefits from a nearby tram stop and free onsite car parking.

In return for your hard work, you will receive 33 days holiday per year (including public holidays), matching contributory pension scheme up to 7.5%, profit share bonus (subject to GW meeting profit targets) and option to join our Share Save scheme. Oh and let's not forget, a staff discount of between 25% and 50% on our products!

Other Essential Information

Language: Full business proficiency in Mandarin and English is essential.

Location: This is a hybrid role where you will be expected to work onsite 2 days per week at our UK head office in Nottingham. The office days will be fixed to Tuesday and Wednesday each week.

Contract: This is a 12-month fixed-term contract.

Closing date : The closing date for applications is midnight, UK time, on Sunday 12th April 2026.

How to Apply

To apply, please send us a letter or a video telling us why you want this job. This is a great opportunity for you to let us know that you understand what we are looking for.

Please include an up-to-date CV to support your application. When you're ready, please click apply, below.