Join us as a Ward Host in Nottingham!

Constellation
Nottingham

Job Title: Ward Host / Customer Service Assistant (CSA)

Location: Hospital Setting

Pay Rate: £12.21 per hour

Shifts: 14:30 – 18:30 (could alter).

Working Pattern: 5 days out of 7 (including mornings, late afternoons and weekends)

DBS Requirement: Basic or Enhanced DBS required

Training: Full induction provided on your first day

About the Role

We are currently recruiting for a Ward Host / Customer Service Assistant to join our hospital team. This is a patient-facing role where you will play a key part in supporting patients by delivering meals and providing excellent customer service within a ward environment.

Key Responsibilities

  • Serving meals and beverages to patients in a timely and professional manner
  • Assisting patients with menu choices where required
  • Ensuring food hygiene and safety standards are maintained at all times
  • Collecting meal trays and maintaining cleanliness within the ward area
  • Providing friendly and compassionate customer service to patients and staff
  • Following hospital policies and health & safety procedures

Skills & Experience Required

Essential Skills:

  • Excellent communication and interpersonal skills
  • Strong customer service skills
  • Ability to work as part of a team
  • Good time management and organizational skills
  • Basic understanding of hygiene and food safety standards
  • Reliable, punctual and professional attitude
  • Previous experience in a hospital, care, catering or customer service environment
  • Knowledge of dietary requirements and allergen awareness

What We Offer

  • Competitive hourly rate of £12.21
  • Full induction and on-the-job training
  • Supportive team environment
  • Opportunity to gain experience within a healthcare setting

If you are caring, reliable, and enjoy helping others, we would love to hear from you.

Posted 2026-03-04

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