Travel customer representative
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
- Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
- Assist with travel bookings, changes, cancellations, and special requests.
- Provide accurate information about destinations, travel documents, and agency policies.
- Follow up with clients to confirm trip details and satisfaction.
- Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
- Excellent verbal and written communication skills.
- Strong customer service experience (preferably in travel or hospitality).
- Organized, dependable, and proactive with a high attention to detail.
- Comfortable with technology and quick to learn booking platforms and systems.
- Passion for travel and helping others plan unforgettable experiences.
Perks
- 100% remote work with flexible scheduling.
- Opportunities for growth within the agency.
- Travel perks and exclusive industry discounts.
- Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Kopp Travels USA!
Recommended Jobs
Exams & Assessment Administrator - Nottingham,...
A successful 11–18 secondary school in Nottingham is seeking a reliable and highly organised Exams & Assessment Administrator to support internal and external assessments from January 2026 . …
Senior Mechanical Design Engineer
Company: RISE TECHNICAL RECRUITMENT Job Type: Permanent, Full Time Salary: £45000 - £60000/annum
Source Inspection
Source Inspector - Nottingham Area *** In response to a number of escapes, the customer wishes to implement an independent inspection, with the following being required: * Visually inspect casting…
Shift Manager - Customer Experience
Contract Type: Permanent / 40 Hours Per Week Salary: circa £40,000 plus Bonus Location: DPD Nottingham, Unit 1, Blenheim Park Road, Nottingham, NG6 8YP Days of Work: Sunday (04:30 AM - …
Part-time KS2 Class Teacher - Independent School, Nottingham
Start Date: January 2026 Contract: Permanent – Part-Time (2 Days per Week) An exciting opportunity has arisen for a passionate and inspiring Key Stage 2 Teacher to join our thriving Independ…
Bid Coordinator
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop.…
Run a Star Pub - Shepherds Rest Nottingham - Nottingham
Pub Overview Charming 17th Century Inn The Shepherds Rest sits within the idyllic village of Lower Bagthorpe near Nottingham. This country pub offers its guests a charming traditional setting. …
Psychology Graduate
Company: TRADEWIND RECRUITMENT Job Type: Temporary, Full Time Salary: £90 - £100/day
Primary School Teacher
Job Title: Primary School Teacher Location: Nottingham (NG10) Payrate: £150-£230 per day (Depending on experience) Start Date: Immediate Contract: Day-to-day / Long-term | Part-time / Full-tim…
LKS2 Teacher - Nottingham
Would you like a high-impact Part-Time role as an LKS2 Teacher in Nottingham beginning January 2026? This LKS2 Teacher post is ideal for a practitioner who wants concentrated teaching time while rema…