Apprenticeship Opportunity: Office Assistant - Business Administration

Summary

Are you a natural organiser with a keen eye for detail? Enjoy working in an office? Do you enjoy solving problems, supporting a busy team, and learning how things run behind the scenes in a growing business? Do you have GCSE level 8 or above in English and maths and want to learn more? Then LJM Solutions would like to meet you.

Wage

£14,560 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course

Business administrator (level 3)

Hours

Mon- Fri 8am - 3pm.

35 hours a week

Start date

Friday 1 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Supporting internal teams with admin tasks and document control
• Learning to manage internal workflows and updating project timelines
• Carrying out research and supporting online applications and registrations
• Assisting with customer communications and providing excellent phone support
• Creating and formatting business documents, contracts, and reports
• Helping with compliance checks, data entry and system organisation
• Taking minutes, updating calendars, and keeping things running smoothly
• Documentation - repeat preparation of official documentation

Where you'll work

Unit 3
Gainsborough Business Park, Gainsbourough Close, Long Eaton
Nottingham
NG10 1PX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CORNDEL LIMITED

Training course

Business administrator (level 3)

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

On-the-job training with 6 hours per week assigned to the apprenticeship.

More training information

On-the-job training and mentoring with senior staff.

Requirements

Essential qualifications

GCSE in:

• English Language (grade 8)
• Maths (grade 8)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• No fear of phones
• Confident phone manner
• Wants a long term career
• Loves a challenge
• Trustworthy

Other requirements

A serious interest in administration and business operations.

Strong attention to detail and confident written English.

Good with numbers and data (comfortable using Excel, Word, email etc.).

Professional, clear telephone manner and great communication skills.

Calm under pressure and happy to juggle varied workloads.

Flexible, positive and keen to learn as the business continues to grow.

Trustworthy, proactive and able to take initiative.