Operations Director Works & Services

Operations Director for Works and Service 

The SCAPE Group's mission is to create a world everyone deserves, by empowering the public sector to collaborate with the private sector and create a legacy for local communities.

As a not-for-profit organisation providing procurement frameworks, we enable public sector organisations to deliver their essential projects - compliantly and collaboratively, with community at their heart. With six local authority shareholders, any surplus income we make is returned to the public sector - meaning we don't just work with the public sector, we are the public sector.

We're looking for an Operations Director for Works and Service to join our Frameworks Team and create a real impact by proactively managing the compliance and performance of the framework partners, driving their adherence to procedures and achievement of performance targets and framework volumes, as well as overseeing and supporting their active and developing project and services pipelines. 

We're looking for someone who wants to drive change and make a significant difference by contributing to the aims of our diverse and inclusive organisation.

Your new role:

The Operations Director for Works and Service is a key role reporting to the Director of Frameworks, you'll be responsible for leading the Framework Management team in respect of the Works & Services Frameworks, specifically the National Construction Frameworks, the Regional Construction Frameworks, the Civil Engineering / Infrastructure Frameworks and the Utilities Frameworks.

What you'll do:

• The role will lead the proactive management, compliance, and performance of allocated delivery partners, driving adherence to procedures, achievement of performance targets and framework volumes and framework growth.
• Lead and develop a team of Framework Managers and take an executive leadership role in respect of the relationships with the Managing Directors / Senior Framework Directors of the Delivery Partners.
• The role will also include liaison with key clients to realise further opportunities or successfully resolve issues, in conjunction with the Business Development Director and the team.
• The role will be required to maximise the growth potential of the Frameworks business in the execution of the role and take operational responsibility for the delivery of the Works & Services Fee.

What you'll bring:

• Degree level or equivalent in a construction related discipline.
• Chartered or membership of a construction or procurement professional body.
• Practical working knowledge of construction contracts and ideally NEC.
• A thorough understanding of construction including procurement, design, costs, and the construction process encompassing traditional procurement, frameworks and standardised approaches.
• Proven ability to cultivate, develop, manage and maintain relationships at a senior level with customers and delivery partners.
• Practical knowledge of public sector frameworks is desirable along with an understanding of current issues and trends within Local Government and the wider public sector including those related to the Governments' construction strategy.
• Understanding of regulations, and legislation related to buildings, civils and/or utilities and the construction process. This includes detailed knowledge and understanding of UK procurement legislation and contracts.
• Detailed knowledge and understanding of performance management arrangements, systems, protocols and procedures including Construction KPI's and nationally produced benchmarking sources.
• Knowledge and understanding of the processes required in undertaking audits within construction.

Our core values:

Accountable, Collaborative, Expert, Efficient, Innovative and Sustainable - ensure that we support you and work together effectively as a team and through our partnerships.

What we offer you:

• An attractive salary of up to £ 85000 to £95000 dependant on experience.
• Local Government Pension Scheme including generous 17% employer contributions and life assurance of 3x salary.
• Private Medical Insurance.
• 25 days' annual leave plus bank holidays and additional birthday leave.
• Enhanced paternity and maternity pay.
• This is a hybrid role based in our Nottingham office.

To apply for this role, please submit your CV by 8th April 2026.

To find out more about us, please visit

We seek to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

If you would like any support with the application process or require the job information in an alternative format, please contact the HR Team on 0800 669 6565.