E-Commerce Executive

Join Our Pack 🐶🍽️

From a bold idea to revolutionise dog food, Years has grown into a fast-scaling business dedicated to helping dogs live longer, healthier and happier lives.

In just a few years, we’ve built a high-growth startup serving thousands of customers across the UK. Our mission is simple: give dog owners a better, fresher, and healthier way to feed their pets. We create human-cut, personalised meals, delivered straight to customers’ doors - no preservatives, no compromises, just real nutrition.

With ambitious plans to scale internationally, this is an exciting time to join the journey

Your Mission

As our E-commerce Executive, you’ll play a key role in bringing products, campaigns, and launches to life across the Years website and wider business.

This is a hands-on, execution-focused role where you’ll own the day-to-day setup and optimisation of products, ensuring everything is accurate, on-brand, and ready to perform. You’ll take ownership of small defined projects and be the point of contact for a range of initiatives. You’ll work closely with CRM, Product, PR, Design, and Development to make sure launches land smoothly and the shop is always trading at its best.

Team Purpose & Challenges

• Ensure products are consistently and accurately represented across the Years Shop.
• Support major product launches without bottlenecks or delays.
• Improve speed and quality of e-commerce execution during busy campaign periods.
• Reduce friction between PR ideas, ecommerce delivery, and development timelines.

Strategic Focus & Priorities

• Own product setup and merchandising across Shop pages and subscription extras.
• Support high-impact product launches and marketing campaigns.
• Help optimise the Years Shop to improve performance and customer experience.
• Enable smoother collaboration between ecommerce, PR, CRM, and Development.

Reporting & Collaboration

• Sits within the Digital Growth team.
• Works closely with CRM, Product, PR, Design, and Development.
• Acts as a reliable point of execution, ensuring plans turn into live, high-quality site experiences.

Hands-On vs Strategic Balance

• Primarily hands-on and execution-led.
• Owns product setup, landing page configuration, and campaign readiness.
• Contributes ideas and improvements to ecommerce processes and site performance.

Key Responsibilities

• Own product setup across multiple sites.
• Manage product configuration and content for key landing pages and QA product changes across the site.
• Execute major product launches, ensuring e-commerce readiness across site and campaigns assisting the CRM team where necessary
• Take a lead on several projects including monthly subscriber magazines being delivered on time.
• Brief, manage, and track development tickets to progress ecommerce improvements.
• Support retention activity through customer communications and on-site updates.
• Support wider marketing team, including publishing blogs, PR or other ad-hoc requirements.
• Maintain clear documentation and processes for e-commerce execution.

Requirements

What You’ll Bring

• 2–3 years’ experience in an ecommerce, digital, or growth-focused role.
• Strong hands-on experience with Shopify, including product setup, collections, and page management.
• Experience working in or alongside a subscription-based ecommerce business.
• Confidence managing product data, variants, pricing, and content accuracy.
• Experience briefing and working with developers and designers to complete multiple projects on time.
• Comfortable supporting wider marketing activity such as email campaigns, launches, and on-site updates if required.

Nice to Have

• Familiarity with CRM tools such as Klaviyo.
• Experience working on major product launches or campaigns.
• Understanding of ecommerce best practices and CRO fundamentals.

Who You Are

• Highly organised with excellent attention to detail.
• Calm and reliable, especially during busy launch periods.
• Proactive and confident taking ownership of execution.
• A clear communicator who enjoys working cross-functionally.
• Commercially aware and motivated to improve performance.

Benefits

What’s In It For You? Years Benefits

• Salary of £30,000 - £32,000
• Annual £250.00 Learning & Development budget for courses, books or other self-learn activities
• Annual £100.00 Wellbeing budget
• Up to 2 weeks working abroad per year (selected roles)
• Monthly recognition through our Yappa of The Month programme
• 1 Volunteer day per year – dog themed or not: it’s your choice!
• Subsidised employee groups – from five a side to padel there’s loads to get involved in or the chance to start up your own group
• Quarterly subsidised team events from Axe throwing, crazy golf to cocktail making
• Exclusive discounts on Years and Years treats for yourself and friends/family
• Lunch & Learn programme – from dog first aid to financial savviness we’ve got sessions planned to cover all kinds of topics
• Casual dress
• Your birthday off or different day if it falls on a non-working day
• Ability to sell any unused holiday back to Years at the end of the Holiday Year (maximum 1 working week)

Interview Process

• Initial conversation to explore your experience and learn more about Years (30 minutes).
• A take-home task focused on ecommerce execution and launch readiness.
• Final interview to understand culture, collaboration style, and ways of working.