Senior Process Coach (Nottingham, Nottinghamshire, GB, NG1 1DQ)
Senior Process Coach (Nottingham, Nottinghamshire, GB, NG1 1DQ)
We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Supply
Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen.If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships.Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.
About the role
The Senior Process Coach is responsible for deploying, coaching, and sustaining the process excellence components of the Integrated Work System (IWS) Daily Management System across OTC manufacturing cells. The role strengthens process capability by developing Process Leads and Cell Leads to deliver stable, capable, and validated processes that meet MHRA and EMA GMP standards. The Senior Process Coach drives high performance by embedding consistent daily management routines, robust process controls, and disciplined problem solving techniques. They coach leaders to take ownership of process stability, quality, performance, and loss elimination, enabling the organisation to achieve reliable, compliant, and continuously improving operations. Key areas of focus include standardising KPIs and escalation processes, facilitating structured root cause analysis, maintaining strong process standards aligned to validation, and building capability in vertical startup and ongoing process verification.
Your responsibilities
- Coach Process Leads to take ownership of process stability, quality, performance, and loss elimination.
- Deploy and standardise Daily Management routines, including KPIs and escalation processes.
- Facilitate structured root cause analysis for process losses and deviations.
- Maintain strong process standards—such as CILs, control plans, and SOPs—ensuring alignment with validation requirements.
- Build capability in vertical startup and support ongoing process verification activities.
The experience we're looking for
- Strong Background in Pharmaceutical / OTC Manufacturing
- Proven Experience in Process Excellence / Lean / IWS
- Process Coaching & Leadership Capability
- Root Cause Analysis & Problem-Solving Expertise
- Process Validation & Control Experience
- cGMP Systems & Compliance
- Cross functional Collaboration
- Continuous Improvement Experience
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
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