Head of Studio

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Head of Studio

We’re looking for a creative lead to head up our Studio team in Nottingham. You’ll guide our creative approach to marketing campaigns and customer comms that help our customers succeed with credit.

You’ll join our wider Design team to turn big business goals into memorable customer experiences.

What you'll do

• Lead the team. You’ll manage 12 talented Designers (including Visual and Motion Designers), Copywriters and Design Ops.

• Inspire growth. You’ll coach your team to help them do their best work while developing their careers.

• Set the bar. You'll guide our approach and inspire creative excellence, consistency and innovation.

• Be the customer’s voice. You’ll champion our customers' needs to develop great experiences across the entire journey, not just the parts you own.

• Bridge the gap. You’ll work with business partners to understand customer needs, and influence marketing strategy.

• Run the shop. You’ll manage the team’s roadmap and resources, making sure we deliver on time while still finding space to experiment.

• The final word. You’ll give the final creative sign-off, ensuring all output is on-brand, legally compliant and creatively exceptional.

Who you are

• A proven leader. Significant experience in creative leadership, either in a creative agency or in-house Marketing or Design team. Experience in Finance or a regulatory industry is a nice-to-have, but not essential.

• A creative pro. Your portfolio is packed with examples showing expertise in branding, visual identity and integrated campaign creatives.

• A mentor. You know the creative process inside out and love guiding others through it.

• A storyteller . You make the complex feel simple and compel your audience to act.

• Open-minded. You share your points of view, but listen to others with an open mind.

• Patient but persistent. You know great ideas need data and a bit of grit to get over the line

Ready to lead our Studio? You can apply online right now.

Where and how you'll work

This is a permanent position based in our Nottingham office.

We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• OutFront – to provide LGBTQ+ support for all associates

• Mind Your Mind – signposting support and promoting positive mental wellbeing for all

• Women in Tech – promoting an inclusive environment in tech

• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact [email protected] All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.