Supply Chain Co-ordinator
- Act as the main point of contact for all supply-related matters for UK supermarkets and key customers
- Work closely with Sales and Buying teams to maintain stock levels and achieve 98%+ service levels
- Collaborate with Senior Buyer and Warehouse Operations to ensure 100% availability for new product launches
- Coordinate forecasting, promotions, and order fulfilment with customer supply chain teams
- Maintain and update weekly sales forecasts using EPOS and retailer data
- Ensure optimum stock holding at third-party warehouses and manage stock transfers
- Support new product launches including line forms, samples, mock-ups, and EDI updates
- Provide early visibility of stock risks or supply issues to internal stakeholders
- Investigate and resolve stock discrepancies with Warehouse Stock Control
- Oversee blocked stock levels to ensure appropriate months of cover
- Support sales activity through account research, lead generation, and buyer engagement
- Assist with business presentations for major retail buying teams
- Book and manage appointments with supermarket buyers and head office teams
- Liaise with supply chain, logistics, warehouse, and customers to support promotions and availability
- Deliver agreed monthly and quarterly sales forecasts
- Resolve customer complaints and manage account-related processes
- Analyse consumer and sales data to identify trends and changes in customer demand
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