HMCTS - Typist/AO Roles

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Temporary Typist/Administrator Position - until the end of September 2026 with possible extension

Full Time Monday to Friday 37 hours per week - 9am to 5pm

£12.86/hr for the first 12 weeks, increasing to £13.25/hr thereafter

Brook Street are recruiting a typist with administrative and customer service experience, for the Nottingham Justice Centre, which is easily accessible by all the main travel links.

We are looking for enthusiastic individuals who have a passion for providing excellent admin and customer service.

As the role is customer facing, you will need to be both confident and smart looking, as well as able to speak in public with a clear and even voice.

As well as providing general admin support within the team, you will need to be flexible, hard-working and have the ability to provide good customer service to a variety of users.

On occasion you may be sat in court with members of the judiciary, so you may hear some distressing things.

Duties may include but not be limited to:

• Typing of court papers, letters, correspondence, notes and meetings for both Nottingham and Birmingham
• Creating and updating records using in-house computer systems and Office 365
• Maintaining of manual and electronic records
• Data Entry
• Preparing accurate paper records and electronic files
• Make phone calls to clients and members of the judiciary
• Dealing with queries, these could be by email, phone or face to face
• Postal Duties
• General Administration Duties
• Swearing in witnesses
• Running the courts for social security and immigration hearings
• Preparing the hearing rooms for either telephone, video or face to face hearings
• Liaising with members of the public, court users and Judiciary

Required Skills

• Excellent typing/data entry skills with high-levels of accuracy
• Excellent communication skills both verbal and written with all court users
• Speak clearly, with authority
• Good strong working knowledge of Microsoft Packages
• Ability to follow instructions
• Ability to work as part of a team but also able to work independently
• Attention to detail and ability to prioritise workload

This is a temporary role to run until the end of September 2026, possibly extending beyond this date. Working full time Monday to Friday 37 hours per week. The role is subject to 3 years referencing and a Basic DBS Check.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.