Service Organiser (NJE GR 4)

Job Category: Admin & Clerical

Job location: Loughborough Road, West Bridgford, Nottingham, Nottinghamshire, NG2 7QP,

Nottinghamshire County Council

Hours per week: 37

Start date: Immediate start

Salary: £13.90 per hour

Job Purpose

Based within the Commissioning & Placements Group, the Service Organiser will be responsible for co-ordinating, managing and supporting a range of specialist functions within the Commissioning and Placements Group. The post will support commissioning and contract management work across the group, including but not confined to children in care and care leaver residential placements, short breaks and respite care, and education placements within the independent specialist schools sector.

Key Responsibilities

To act as the contact point for commissioning referrals
To hold responsibility for monitoring of databases and ensure any gaps are filled in
To hold responsibility for the progress chasing of information from social workers, partner agencies, providers and families needed to inform a range of functions in the Commissioning and Placement Group
To support the team in preparing information for quality assurance, audit reviews and contract arrangements
To ensure accurate recording and administration of documentation for the functions of the Group
To support with correspondence and reporting as part of the Group’s quality assurance, audit reviews, commissioning processes and contract management arrangements.
To provide data analysis regarding all commissioned services across the Department, including statutory returns
To support the up keep of accurate records across the Local Authority databases e.g. Capita and Mosaic
To have working knowledge of relevant legislation in relation to the functions of the Group e.g. The Children and families Act, SEN Code of Practice, and Short Breaks regulations
To be competent in drafting relevant letters on behalf of the Group.
To maintain a good working knowledge of service provision across the county.
To participate in regular supervision.
To have regard at all times for the confidential nature of the work and not to discuss or disclose information to unauthorised parties.
To contribute to, as appropriate, service development and efficiencies
To co-ordinate meetings with stakeholders, when necessary, as part of the Group’s commissioning and contract management activity
To be aware of safeguarding practices and to alert the line manager to any safeguarding concerns.
Any duty or task that is appropriate for the role described.
Key Accountabilities

For updating the monitoring of the Commissioning and Placement Group databases
For progress chasing of information required to inform all commissioning and contract management functions
For documenting and raising safeguarding concerns
For completing accurate and timely case records
For monitoring, with the support of the Commissioning and Contract Officers, the departments progress in working to relevant time frames.
To adhere to General Data Protection Regulations.