Field Service Engineer

At Premier Tech Systems and Automation, we enhance our clients’ manufacturing facility efficiency by integrating innovative and high-value systems leveraging the full potential of robotics. We are among the largest conditioning, handling, and packaging automated equipment suppliers in the world — whether for nutrition, agriculture, organics or industrial products.

The role:

As a field service engineer you are responsible for service, maintenance, retrofits and training of our machines in the customer’s locations. Due to our varied customer base, you are on the road frequently. In between, it is possible to work from home. You solve technical problems and issues independently and you are the face of Premier Tech with our customers.

This is what you will do:

• Perform tests to verify the proper functioning of equipment
• Train customers to use their equipment
• Ensure a follow-up of the service to be performed on the equipment
• Carry out preventive maintenance work on the equipment
• Install new retrofits to optimize existing machines
• Diagnose and solve customer problems
• Recommend customer maintenance plans, parts or other adjustments
• Occasionally participate in the installation of automated equipment with engineering teams and international customer services in America and Asia

Our perfect candidate would have…

• Strong service orientation and a keen eye for commercial opportunities — client experience is key!
• Technical training in industrial automation
• Electrical and mechanical technical skills. Software experience is an asset
• A strong personality — you are independent, flexible and analytical
• Excellent communication skills in English. Other languages would be an asset
• A passion for travelling and working at customer sites as 70 to 75% of your work will take place both internationally and nationally
• A driving license B and based in the UK
• The DRIVER mentality! You motivate your colleagues and customers by:
  • D eliver on your promises
  • R espond — never leave a customer in limbo
  • I mpress by delighting our customers
  • V alue customers and partners
  • E ase customer experience
  • R espect — be courteous and smile

Being a Premier Tech team member means playing with a global and diverse team. We celebrate team wins, big and small, by valuing the role that everyone has played in it.

Are you ready to work in a fast-paced environment where you are the ambassador for Premier Tech at our customer sites? Contact us and apply!