HR Administration Apprentice

Summary

To provide accurate and timely administrative support to ensure the Central HR Department provides an effective service to the staff and management of the company.

Wage

£17,425 a year

Up to 25 days of holiday (excluding bank holidays) and 5 days of

Training course

Business administrator (level 3)

Hours

Monday - Friday between 9am -5pm.

37 hours 30 minutes a week

Start date

Monday 4 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Administration:

• Working alongside the team for the complete employee lifecycle from recruitment to the end of probationary using YuRecruit and Webrecruit ensuring correct authorisation.
• Prepare and place internal adverts on Webrecruit saving them to Sharepoint.
• Prepare offer letters, and terms and conditions of employment.
• Ensure recruitment documentation is received and logged – right to work checks following UKVI guidelines, references, Post Offer Health Assessments, DBS etc and KPIs are maintained.
• Create and maintain electronic personal files chasing missing employee file information to ensure that HR files are complete in line with audit requirements.
• Input of new joiners onto the HR system (Zellis).
• Input of new joiners onto the Credence / Clarity dashboards.
• In all tasks, ensure full compliance with SOP’s (Standard Operating Procedures).

Mailbox Management:

• Ensuring documentation submitted meets company expectations, feeding back as appropriate.
• Responding to administration requests in a timely manner, ensuring timescales meet procedural expectations.
• Escalating any requests for support to HR Business Support or the wider HR team.
• Accurate and timely filing of HR documents. Regular file maintenance and archiving. Document scanning. Ensure that we are fully compliant with GDPR guidelines when sharing details both internally and externally and retaining and storage of personal information.
• Completion of any other ad hoc duties as required.

Where you'll work

Little Oak Drive
Annesley
Nottingham
NG15 0DR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WEST NOTTINGHAMSHIRE COLLEGE

Training course

Business administrator (level 3)

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

We host supporting workshops regularly throughout the apprenticeship, which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.

You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.

You will experience a blended learning model.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Team working
• Initiative